FAQ
About Shopify Sections
What are Shopify sections, and how do they work?
Shopify sections are easy-to-add content blocks that let you enhance your store’s design and features without coding.
Do I need any coding skills to use these sections on my Shopify store?
No coding required! Just add the sections to your Shopify store and customize them easily.
Are these sections compatible with all Shopify themes?
Our sections work well with 99% of Shopify themes. Not sure about yours? Just ask, and we’ll look into it for you.
Are the sections optimized for mobile devices?
Yes, all sections are mobile-friendly and adapt to any device automatically.
Will using these sections affect my store’s loading speed?
No, our sections are lightweight and optimized to keep your store running smoothly.
Purchase and Payment
What payment methods do you accept?
Accepted payments include credit cards, PayPal, and other widely-used secure methods.
Do you offer discounts for multiple section purchases?
Yes, we often offer discounts! If a discount is available, you’ll see it directly on the product page.
Can I resell or share the sections I purchased?
No, sharing or reselling is strictly against our terms. Our licensing server will detect this, and if detected, you’ll lose your license, and the section will be deactivated.
Download and Installation
How do I install a purchased section in my Shopify store?
After purchase, you’ll receive a file with instructions. It’s very easy—just upload it to your Shopify admin under “Sections” and follow the steps provided.
How long does the entire installation take?
If it’s your first time, installation should take no more than 10 minutes. Once you’re familiar with adding sections, you’ll be able to complete it in just a few minutes.
How quickly can I start using the section after purchasing?
Within minutes! You’ll receive an email with access to the download file shortly after purchase.
What file format will I receive after purchasing?
You’ll receive a .zip file containing the section code and installation instructions.
Is there a limit to how many times I can use a section in my store?
No, you can use the purchased section as often as you like within the same store.
Can I preview a section before buying?
Yes, each product page has a button to test the section directly in Shopify, so you can try it out before purchasing.
Customization and Compatibility
Can I customize the sections to fit my store's branding?
Yes, our sections are highly customizable, allowing you to adjust colors, fonts, and more to match your brand.
Do you offer support if I have trouble installing or using a section?
Yes, our support team is always available to assist if you encounter any issues with installation or usage.
Can I request custom features or modifications to a section?
Yes, we welcome custom section requests! Share your ideas, and we’ll let you know what we can do.
Support and Updates
Is there documentation or a guide included with each section?
Yes, each section includes a step-by-step installation guide to make setup easy.
How secure are the downloads?
All downloads are secure and come directly from our protected servers, ensuring safe and reliable files.
What should I do if I encounter issues with installation or compatibility?
If you run into any problems, our support team is always available to guide you through installation and troubleshoot any issues.
Refunds and Policies
Do I get a refund if the section doesn’t work with my theme?
Because it’s a digital file, we don’t offer refunds. However, if you encounter compatibility issues, please reach out, and we’ll work with you to find a solution.
What is the policy if I lose my downloaded file?
You have 48 hours after purchase to download the file. After this period, the download link expires, and you’ll need to place a new order if you need the file again.